noticeboard.ru.ac.za

2024/07/30 - Scheduled maintenance, 30 July
 

During the Tuesday, 30 July maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight.  The following work is planned:

  • Distribution routers: software will be updated on the routers serving the university data centres.  A few brief interruptions (less than five minutes) are expected, but in the event of unforeseen problems, all services hosted in data centres will be affected, possibly for as long as an hour.
  • Distribution routers: software will be updated on the routers serving all buildings in the areas listed below.  All network services (including Wi-Fi and IP telephones) may be disrupted in those areas for up to 30 minutes. 
    • St Peters campus: all buildings south of Lucas Avenue.
    • West campus: all buildings which are west of South St and north of Prince Alfred St
  • Request Tracker (RT): RT software will be upgraded.  We expect an outage of up to an hour, during which time it will not be possible to access the RT web interface.  E-mail messages will be processed once the upgrade has been completed.

This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.

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