noticeboard.ru.ac.za

During the Tuesday, 19 November maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:

• PBX: software on the university telephone system will be upgraded to a new version by our service provider. We expect that all phones (IP telephones, mobile app and web client) will be unable to make or receive calls from 7 PM to 9 PM. After the upgrade is complete, there will be some visual differences to the web client.
• Distribution routers: software will be updated on the routers serving all buildings in the areas listed below.  All network services (including Wi-Fi and IP telephones) may be disrupted in those areas for up to 30 minutes.
  • Off campus: all buildings east of Somerset St
  • St Peters campus: all buildings south of Lucas Avenue.
  • West campus: all buildings which are west of South St and north of Prince Alfred St
• Wi-Fi: the controller software which manages Wi-Fi access points across campus will be updated. No outage is expected but in the event of unforeseen issues, it is possible that eduroam Wi-Fi service across campus may be unstable for some hours during the evening.

This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.