noticeboard.ru.ac.za

2024/07/16 - Scheduled maintenance, 16 July
 

During the Tuesday, 16 July maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:

  • Card-based access control: the software which manages card-based access control to doors in the buildings listed below will be upgraded. It will not be possible to grant or revoke access to cards during the maintenance window. Cards which already have access granted to them should still be able to open doors during the maintenance.

    • Africa Media Matrix

    • Beethoven House

    • Biological Sciences Building

    • Chemical and Pharmaceutical Sciences (phase 1)

    • Eden Grove

    • Geography

    • Hamilton Building

    • Health Suite

    • Institute for Nanotechnology Innovation

    • Library

    • Life Sciences Building

    • New Arts Building

    • New Education Building

    • Physics Building

    • 5 Prince Alfred St

    • School of Languages and Confucius Institute

    • Struben Building

  • Distribution routers: software will be updated on the routers serving all buildings in the areas listed below.  All network services (including Wi-Fi and IP telephones) may be disrupted in those areas for up to 30 minutes.

    • Main campus: all buildings in the area within Prince Alfred St, Somerset St and Lucas Avenue, up to and including Biological Sciences Building, the Library and Psychology

  • Firewalls: software will be updated on the firewalls which connect the Internet to the campus, SEALS and public networks.  As the firewalls operate as a redundant pair, no noticeable outage is expected during this maintenance.

  • Internet edge routers: the software on one of the two edge routers will be updated. No noticeable outage is expected as all network traffic should be handled by the other edge router.

  • Access switches: software will be updated on the network switches in the buildings listed below. All network services (including Wi-Fi and IP telephones) will be disrupted in those buildings. Services are expected to be restored in each building within 10 minutes.

    • Atherstone House

This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.

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