noticeboard.ru.ac.za

2020/09/29 - Scheduled maintenance, 29 September
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During the Tuesday, September 29th maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:

  • Distribution routers: software will be updated on the routers serving all buildings in the areas listed below.  All network services (including Wi-Fi and IP telephones) may be disrupted in those areas for up to 30 minutes.

    • West campus: all buildings which are west of South St and north of Prince Alfred St.

  • Telephones: software on the router which connects the PBX to our upstream provider will be updated. An outage of ten minutes is expected, during which time ongoing calls will be disconnected and it will not be possible to place or receive external calls.
  • VPN service: software on the router which provides VPN services will be updated. An outage of ten minutes is expected.

  • Wireless links: software on point-to-point wireless link devices will be updated.  This will cause network outages (including Wi-Fi access) of around 20 minutes in the following buildings:

    • Mandalay-off-High

    • 1 on Luke

    • 3 on Luke

  • Firewalls: software will be updated on the firewalls which connect the Internet to the campus, SEALS and public networks.  As the firewalls operate as a redundant pair, no noticeable outage is expected during this maintenance.

This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.

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