2019/02/05 - Scheduled maintenance, 5 February

During the Tuesday, February 5th maintenance window, maintenance work affecting a number of services will occur, starting at 5:30 PM and being completed before midnight.  The following work is planned:

  • Distribution routers: software will be updated on the distribution routers for all areas of campus.  Brief outages are expected, during which time no network services (including IP telephones and Wi-Fi access) will be available within each area.  Work on this task will not begin before 8:00 PM.
  • iPrint: software on one of the iPrint servers will be updated.  We expect an outage of an hour affecting printing to printers in most residences as well as certain printers in public labs.
  • Hosted journals: software on the Open Journal Systems server will be updated.  We expect that the server will unavailable for an hour.
  • Server software updates: software on the servers which provide the following services will be updated, resulting in outages of up to 15 minutes per server:
    • DNS
    • DHCP
    • NTP
    • RT
    • Web proxies
    • Registration system
    • Incoming e-mail
    • Outgoing e-mail
    • E-mail mailboxes
    • Webmail
    • Mailing lists
    • SMS
    • Apple Software Update Server
    • Provisioning (web proxy autodiscovery, telephone provisioning)
    • Wi-Fi and VPN authentication
    • CHERTL Evaluation Assistant
    • Network graphs
    • Network monitoring
    • Terminal Four content management system
    • RU Single Sign-On system
    • Main web server (, etc)
    • University administration and meal booking systems
    • SEALS Library consortium services
    • Network printing services (iPrint / PaperCut)
    • Home directories (gnu)
  • VPN service: software on the router which provides VPN services will be updated. An outage of ten minutes is expected.
  • Firewalls: software will be updated on the firewalls which connect the Internet to the campus, SEALS and public networks. As the firewalls operate as a redundant pair, no noticeable outage is expected during this maintenance.

While we try to publish a list of all service-affecting work here in advance, the list should not be considered exhaustive and other low impact work may also be undertaken during the maintenance window.

This maintenance work is being undertaken in the ITSC-approved scheduled maintenance window.

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