noticeboard.ru.ac.za

2019/10/29 - Scheduled maintenance, 29 October
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IT scheduled maintenance work will occur on Tuesday, October 29th, starting at 5:30 PM. 

  • Internet access: the firewalls which connect the campus network to the Internet will be replaced.  A brief interruption to Internet access is expected when we switch from the old firewalls to the new firewalls: any downloads in progress at the time will be aborted and will need to be restarted.  There is a risk that, if the new firewalls do not work as expected, there will be longer disruptions.

  • IP Telephones: software will be updated on all Avaya IP telephones.  Each phone will reboot and install the new software, a process which will take between 10 minutes and an hour (depending on server load).

  • CPU and emergency phones: software will be updated on the gateways which connect those phones.  It is expected that those phones will be unavailable for up to an hour.

This work will be conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.

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