2019/10/01 - Scheduled maintenance, 1 October

During the Tuesday, October 1st maintenance window, maintenance work affecting a number of services will occur, starting at 5:30 PM and being completed before midnight.  The following work is planned:

  • Server software updates: software on the servers which provide the following services will be updated, resulting in outages of up to 15 minutes per server. 
    • DNS
    • DHCP
    • NTP
    • RT
    • Web proxies
    • Registration system
    • Incoming e-mail
    • Outgoing e-mail
    • IMAP e-mail mailboxes
    • Webmail
    • Mailing lists
    • SMS
    • Provisioning (web proxy autodiscovery)
    • Wi-Fi and VPN authentication
    • CHERTL Evaluation Assistant
    • Network graphs
    • Network monitoring
    • Terminal Four content management system
    • RU Single Sign-On system
    • Main web server (, etc)
    • University administration and meal booking systems
    • SEALS Library consortium services
    • Network printing services (iPrint/PaperCut)
    • File servers/home directories (gnu, serval)
  • Distribution routers: software will be updated on the routers serving the west campus sector, which includes all buildings that are west of South St and north of Prince Alfred St.  All network services (including Wi-Fi and IP telephones) may be disrupted in that area for up to 20 minutes.
  • Wi-Fi: software will be updated on Wi-Fi access points in the buildings listed below.  Wi-Fi services will be unavailable for 15 minutes.
    • 33 South St
    • Allen Flats
    • Chemical and Pharmaceutical Sciences
    • Founders Lodge
    • Highway Africa
    • Legal Aid
    • Maintenance stores
    • Old Laundry
    • Stockenstrom Place
    • Struben Building
  • TerminalFour: software on the server hosting TerminalFour will be updated. We expect an outage of two hours, during which time it will not be possible to change content managed by TerminalFour (already published web pages will still be accessible).
  • FileDirector: software on the server hosting FileDirector will be upgraded.  We expect an outage of three hours, during which time it will not be possible to access FileDirector.

While we try to publish a list of all service-affecting work here in advance, the list should not be considered exhaustive and other low impact work may also be undertaken during the maintenance window.

This maintenance work is being undertaken in the ITSC-approved scheduled maintenance window.


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