During the Tuesday, December 2nd maintenance window, maintenance work affecting a number of services will occur, starting at 5:30 PM and being completed before midnight. The following will occur:
  • Wi-Fi controllers: software on the controllers managing Wi-Fi access points on campus will be updated. Wi-Fi access across campus will be unavailable for approximately ten minutes.
  • VPN service: software on the router which provides VPN services will be updated. An outage of up to an hour is expected.
  • AlwaysOn Wi-Fi network: the on-campus router for the AlwaysOn network will be relocated. The AlwaysOn Wi-Fi network will be unavailable across campus for approximately 30 minutes.
  • Access switches: firmware updates will be done on access switches serving the AMM Building, causing a network outage of approximately ten minutes.
  • Server software updates: software on the servers which provide the following services will be updated, resulting in outages of up to 20 minutes per server:
    • DNS
    • DHCP
    • NTP
    • RT
    • Web proxies
    • Registration system
    • Incoming e-mail
    • Outgoing e-mail
    • E-mail mailboxes
    • Webmail
    • Mailing lists
    • SMS
    • Apple Software Update Server
    • Provisioning (web proxy autodiscovery, telephone provisioning)
    • Wi-Fi and VPN authentication
    • CHERTL Evaluation Assistant
    • Network graphs
    • Guest network access
    • Network monitoring
    • RU Single Sign-on
    • Terminal Four content management system
This maintenance work is being undertaken in the ITSC-approved scheduled maintenance window. More information about maintenance windows and maintenance periods.