During the Tuesday, 6 June maintenance window, maintenance work affecting a number of services will occur, starting at 5:30 PM and being completed before midnight. The following work is planned:
Request Tracker (RT): RT software will be upgraded. We expect an outage of up to an hour, during which time it will not be possible to access the RT web interface. E-mail messages will be processed once the upgrade has been completed.
Server software updates: software on the servers which provide the following services will be updated, resulting in outages of up to 30 minutes per server:
DNS
DHCP
NTP
RT
Web proxies
Registration system
Incoming e-mail
Outgoing e-mail
IMAP e-mail mailboxes
Webmail
Mailing lists
SMS
Provisioning (web proxy autodiscovery)
Wi-Fi and VPN authentication
Network graphs
Network monitoring
Terminal Four content management system
RU Single Sign-On system
Main web server (www.ru.ac.za, etc)
University administration and meal booking systems
SEALS Library consortium services
Network printing services (iPrint/PaperCut)
File servers/home directories (gnu, serval, studentfiles)
PC login service for public labs
While we try to publish a list of all service-affecting work here in advance, the list should not be considered exhaustive and other low impact work may also be undertaken during the maintenance window.
This maintenance work is being undertaken in the ITSC-approved scheduled maintenance window.