- 2024/10/15 - Scheduled maintenance, 15 October
- During the Tuesday, 15 October maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
IP Telephones: software will be updated on all Yealink IP telephones. Each phone will install the new software and reboot twice, a process which will take around 10 minutes to complete.
Core router software update: the software on one of the two core routers will be updated. No noticeable outage is expected as all network traffic should be handled by the other core router.
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.
- 2024/10/08 - Scheduled maintenance, 8 October
- During the Tuesday, 8 October maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
Distribution routers: software will be updated on the routers serving all buildings in the areas listed below. All network services (including Wi-Fi and IP telephones) may be disrupted in those areas for up to 30 minutes.
North campus: all buildings north of Prince Alfred St, from Somerset St to South St
Hill campus: all buildings which are south of Prince Alfred St and west of New House (inclusive).
Distribution routers: software will be updated on the routers serving the university data centres. All services hosted in data centres will be affected at least briefly, possibly for as long as an hour.
Core routers: the software on one of the two core routers will be updated. No noticeable outage is expected as all network traffic should be handled by the other core router.
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.
- 2024/10/01 - Scheduled maintenance, 1 October
- During the Tuesday, 1 October maintenance window, maintenance work affecting a number of services will occur, starting at 5:30 PM and being completed before midnight. The following work is planned:
Distribution routers: software will be updated on the routers serving all buildings in the areas listed below. All network services (including Wi-Fi and IP telephones) may be disrupted in those areas for up to 30 minutes.
Main campus: all buildings in the area within Prince Alfred St, Somerset St and Lucas Avenue, up to and including Biological Sciences Building, the Library and Psychology
Access switches: software will be updated on the network switches in the buildings listed below. All network services (including Wi-Fi and IP telephones) will be disrupted in those buildings. For smaller buildings, the work might be completed in 30 minutes, while larger buildings may take up to 90 minutes.
Institute for Nanotechnology Innovation
Server software updates: software on the servers which provide the following services will be updated, resulting in outages of up to 15 minutes per server:
DNS
DHCP
NTP
RT
Web proxies
Registration system
Incoming e-mail
Outgoing e-mail
IMAP e-mail mailboxes
Mailing lists
SMS
Provisioning (web proxy autodiscovery)
Wi-Fi and VPN authentication
Network graphs
Network monitoring
Terminal Four content management system
RU Single Sign-On system
Main web server (www.ru.ac.za, etc)
University administration and meal booking systems
SEALS Library consortium services
Network printing services (iPrint/PaperCut)
File servers/home directories (gnu, serval, studentfiles)
PC login service for public labs
Archibus
While we try to publish a list of all service-affecting work here in advance, the list should not be considered exhaustive and other low impact work may also be undertaken during the maintenance window.
This maintenance work is being undertaken in the ITSC-approved scheduled maintenance window.
- 2024/09/17 - Scheduled maintenance, 17 September
- During the Tuesday, 17 September maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
Terminal Four: software on the server hosting Terminal Four will be updated. We expect an outage of an hour during which time it will not be possible to change content managed by Terminal Four (already published web pages will still be accessible).
Access switches: software will be updated on the network switches in the buildings listed below. All network services (including Wi-Fi and IP telephones) will be disrupted in those buildings. We expect the work will be completed in 30 minutes per building.
26A, 70, 74 African St
29, 33 South St
3, 5, 6 Gilbert St
5 Prince Alfred St
ABET Lab
Adamson Annexe
Allan Webb dining hall
Building Maintenance HQ
Catering and Housekeeping HQ
Chessington Flats
College House
Day Kaif
Drostdy Barracks (Linguistics and Applied Language Studies)
Facilities and Infrastructure Division offices
Founders dining hall
Furniture and Equipment Stores
Grounds and Gardens HQ
Health Care Centre
Health Suite
Institute for Nanotechnology Innovation
King Field clubhouse
Law Clinic
Maintenance Stores
New House annexes 1 and 4
Politics and International Studies Building
PSAM Building
Psychology Clinic
Salisbury House
Stables
Starling House
Swimming Pool office
The Hangar
The Retreat (Humanities Faculty offices)
Internet edge routers: the software on one of the two edge routers will be updated. No noticeable outage is expected as all network traffic should be handled by the other edge router.
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.
Terminal Four update has been completed successfully.
- 2024/09/10 - Scheduled maintenance, 10 September
- During the Tuesday, 10 September maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
Access switches: software will be updated on the network switches in the buildings listed below. All network services (including Wi-Fi and IP telephones) will be disrupted in those buildings. We expect the work will be completed in 30 minutes.
GLT Building
English Building
Internet edge routers: the software on one of the two edge routers will be updated. No noticeable outage is expected as all network traffic should be handled by the other edge router.
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.