- 2023/03/02 - Urgent maintenance, 2 March
- After 5:30 on 2 March, the phone system will need to be rebooted. We expect that all phones (IP telephones and emergency phones) will be unable to make or receive calls for a period of around 15 minutes. Phones will likely show a message reading "Discover 146.231.128.90" during that time.
We had hoped that the work done in the would've resolved the PBX issue we've identified, but unfortunately it did not. It is now urgent to resolve this as there is reason to expect that the issue may impact normal functioning of the PBX next week. Our PBX support provider and the software vendor will be on hand this evening to resolve the issue.
- 2023/02/28 - Scheduled maintenance, 28 February
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During the Tuesday, 21 February maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
Access switches: software will be updated on the network switches in the buildings listed below. All network services (including Wi-Fi and IP telephones) will be disrupted in those buildings for around 15 minutes in each building.
19 Somerset St
4 Gilbert St
5 Rhodes Ave
Adamson House
Adelaide Tambo House and Annexes
Alec Mullins Hall
Allan Gray House
Allen St Flats
Amina Cachalia House
Anthropology Building
Atherstone House
Beethoven Workshop
Beit House
Botha House
Calata House
Campus Protection Unit
Canterbury House and Annexe (Eleanor Brown)
Celeste House
Centenary House
Charlette Maxeke House
Chris Hani House
Confucius Institute, Randall Cottage
Continuing Education Centre
Cory House
Courtenay-Latimer Kitchen
CSSR Building
Cullen Bowles House
De Beers House
Dingemans House
Drostdy Dining Hall
Ellen Kuzwayo House
Enoch Sontonga House
Fine Art Annexe
Fine Art Sculpture
Founders Lodge
Gavin Relly Postgraduate Village
Goldfields House
Graham House
Grounds and Gardens Headquarters
Guy Butler House
Helen Joseph House and Annexe
Hilltop 7
Hilltop 8
Hilltop 9
Hilltop Admin building
Hobson House
Hobson Kitchen
ILAM
ISER Building and annexe
Jan Smuts Kitchen
Joe Slovo House
John Kotze
Law Building
Library (upper floors)
Lilian Britten House
Livingstone House
Margaret Smith House
Matthews House
Milner House
NALSU
Nelson Mandela Kitchen
New Arts Building
New House
Oakdene House
Old Laundry, Gilbert St
Olive Schreiner House
Oriel House and Annexe
Phelps House
Philosophy Building
Photography
Prince Alfred House
Psychology Dept
Robert Sobukwe House
Rosa Parks House
Ruth First House
Sisulu House
Sports Admin
St Mary Dining Hall
Stanley Kidd House and Annexe
Stockenstrom flats
Thomas Pringle House
Tick Research
Truro House
Vice Chancellor's Lodge
Victoria Mxenge House
Walker House
Winchester House
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.
- 2023/02/20 - Scheduled maintenance, 21 February
- During the Tuesday, 21 February maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
Access switches: software will be updated on the network switches in the buildings listed below. All network services (including Wi-Fi and IP telephones) will be disrupted in those buildings for around 15 minutes in each building.
Africa Media Matrix
Alumni House
Bangor House
Barratt Lecture Complex
Beethoven House
Biological Sciences Building
Botany Buildings
Catering and Housekeeping Headquarters
Drostdy Lodge
Eden Grove
Education
Fine Art Somerset St
Fountain and Guthrie Labs
Geography Building
Geology Building
Highway Africa Building
HKE Building
IWR
Life Sciences Building
Main Admin Building
New Arts Building
Physics Building
Psychology Building
Royal Engineers Building
School of Languages
Selwyn Castle
Stables
Steve Biko Union Building
St Peters Building
Theatre/Business School Building
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.
- 2023/02/14 - Scheduled maintenance, 14 February
- During the Tuesday, 14 February maintenance window, maintenance work will affect certain services, starting at 5:30 PM and being completed before midnight. The following work is planned:
PBX: a configuration change will to be made to the software that runs the university telephone system. We expect that all phones (IP telephones and emergency phones) will be unable to make or receive calls for a period of around 15 minutes. Phones will likely show a message reading "Discover 146.231.128.90" during that time
This work is being conducted during a minor maintenance period. Should there be a compelling reason why this work should not go ahead as planned, please contact support@ru.ac.za before 3:00 PM on Tuesday.
- 2023/02/07 - Scheduled maintenance, 7 February
- During the Tuesday, 7 February maintenance window, maintenance work affecting a number of services will occur, starting at 5:30 PM and being completed before midnight. The following work is planned:
Server software updates: software on the servers which provide the following services will be updated, resulting in outages of up to 15 minutes per server:
DNS
DHCP
NTP
RT
Web proxies
Registration system
Incoming e-mail
Outgoing e-mail
IMAP e-mail mailboxes
Webmail
Mailing lists
SMS
Provisioning (web proxy autodiscovery)
Wi-Fi and VPN authentication
CHERTL Evaluation Assistant
Network graphs
Network monitoring
Terminal Four content management system
RU Single Sign-On system
Main web server (www.ru.ac.za, etc)
University administration and meal booking systems
SEALS Library consortium services
Network printing services (iPrint/PaperCut)
File servers/home directories (gnu, serval, studentfiles)
PC login service for public labs
While we try to publish a list of all service-affecting work here in advance, the list should not be considered exhaustive and other low impact work may also be undertaken during the maintenance window.
This maintenance work is being undertaken in the ITSC-approved scheduled maintenance window.