Tue, 12 Jan 2010 07:56:04 +0200
Shortly before 8AM, the University lost all access to the Internet as a result of a fault on Neotel's network. Users will likely experience the outages as an ERR_DNS_FAIL or ERR_CONNECT_FAIL error when trying to access websites hosted off campus.
The fault has been reported to TENET's service desk.
Tue, 12 Jan 2010 09:25:00 +0200
This outage is apparently caused by a transmission failure between Alicedale and North End in Port Elizabeth. Neotel's technicians are currently investigating, but suspect the cause to be a fibre optic break.
Tue, 12 Jan 2010 11:52:41 +0200
I've just asked TENET to escalate the matter within Neotel.