2010/01/04 - Unscheduled Internet Outage
At about 9PM last night, the University lost all access to the Internet as a result of a fault on Neotel's network. Users will likely experience the outages as an ERR_DNS_FAIL or ERR_CONNECT_FAIL error when trying to access websites hosted off campus.

The fault was reported to TENET's service desk shortly after it occurred, and they in turn reported the problem to Neotel. At the moment all that is known is that the outage is as a result of a fibre break at an unknown location.

The problem was escalated to Neotel's management in the early hours of this morning.
Apparently Neotel have faults all over the country, and we're experiencing the results of this. In this regard, the outage sounds similar to the one of 20 October 2009, which Neotel are supposed to have mitigated against.