noticeboard.ru.ac.za

At about 10.30AM this morning, Rhodes lost access to the Internet for reasons as yet unknown. Users will likely experience the outages as an ERR_DNS_FAIL or ERR_CONNECT_FAIL error when trying to access websites hosted off campus.

TENET's service desk was already aware of the problem when we reported it, and have already contacted Neotel.

This outage is affecting all of Neotel's customers in the Eastern Cape, rather than just Rhodes. That points to a major transmission failure of some sort somewhere in Port Elizabeth. Experience says that such problems are likely to take a while to fix.