noticeboard.ru.ac.za

2012/02/12 - Student Account Expiry
This is a reminder that all existing student accounts on the University's ICT systems will expire at the end of Sunday 12th February 2012. After this date, any students who are not registered for the 2012 academic year will no longer be able to access their home directory, read e-mail, etc.

Students who are returning and re-register on or before Sunday 12th February 2012 will not be affected by this. Students who are returning and re-register late will re-gain access to their account within about 12 hours of registering (and usually much quicker than this).

Leavers
Students who're leaving the University and are not returning in 2012 are strongly encouraged to ensure that they've cleaned up both their e-mail inbox and their home directories on jackal before this date. Please be aware that once accounts expire we will not be able to help students who've forgotten e-mail or a document they still need, so make sure you have copies of everything you might need!

Leavers should consider setting a vacation message informing people of their new e-mail address and/or configuring an e-mail forward on their @campus e-mail address. Both these things can be done by logging into webmail (https://webmail.ru.ac.za/) and selecting the "Filters" option from the menu. Vacation messages and forwards will continue to work until the account is archived (this happens 92 days after it expires). Note, however, they cannot be configured or changed once accounts are expired.

Mailing Lists
Subscriptions to University-run mailing lists remain after accounts expire for as long as the accounts still exist on our systems. This means that students who've left and who've forwarded their mail to another address will continue to receive mail sent to mailing lists until such time as they're manually unsubscribed by the list owner(s), or until their accounts are archived (92 days after they expire). As a result, every year we get a few people complaining that they're receiving mail that's no longer relevant to them -- if this is true in your case, you should either remove the mail forward from your account, unsubscribe yourself from the relevant list(s), or filter the mail. Alternatively contact the owner(s) of the individual list(s) in question (not the IT Division) and ask them to help you unsubscribe.

Per-course mailing lists get reset on early in the year (before registration opens), and only include students who have enrolled in the current years' courses. The same is true of residence mailing lists.

Student Network
All registrations on the student network will expire at the end of Friday 3rd February 2012, immediately before first year registration. If you're using the student network after this date, you'll need to register as a 2012 student before trying to sign up. Be aware, however, that support for the student network is only available during term times -- see http://www.ru.ac.za/studnet/support for more details.

Students in residences that did not appoint a Student Networking house rep by the end of 2011 will not be able to sign up for or use the network in their residence until such time as an appointment is made.

Postgraduate registrations in academic departments are tied to student registration -- if a student does not return, any registrations will be removed when their account expires. Students who move departments will be offered the opportunity to de-register their PC when they re-register it in their new department. All registrations in departments expire on the anniversary of their first registration.

Printing credit
All printing credit rolls over into the new year. This means if you had printing credit on your account at the end of 2011, the same credit will be there when you re-register in 2012.

Students who are leaving at the end of 2012 should ensure that they exhaust their printing credit before leaving. Information about this has been available on the ROSS printing credit purchase page for at least two months.

Postgrads who are writing up
Postgraduate students who intend to submit in time for the April 2012 graduation, but do not intend registering for 2012, may be able to have their 2011 registration (and hence access) temporarily extended. Doing so requires explicit permission, in writing, from the Registrar. The onus is on postgraduate students to organise such permission themselves on an individual basis.

There are some caveats associated with these extensions. What the extensions do is that they re-enable your 2011 account. This means that anything that checks for an active registration in the current academic year (i.e. 2012) will not work. This is known to include the following:
  • If you wait until your account has expired before doing this, you will likely encounter more problems than if you approach the Registrar timeously. This is because once your account expires, several automatic clean-up routines run and their actions cannot always be easily or automatically undone.
  • You cannot register on the student network (including the campus.ru.ac.za wireless network). This is because the self-registration system knows that finance will not process a debit to your student account for the fees.
  • You can register a PC from a wired network point in your department, but only if you were recorded as being a postgraduate student in 2011. This may affect people who completed four year undergraduate degrees in 2011.
  • Your 2011 student card will not be re-enabled, and no access groups will be assigned to it.
  • The above means that you will not be able to get into the BraŠ lab and/or the Library. If you desperately need access to these facilities, you might be able to ask the administrator(s) of these facilities for a manual exception. Such exceptions cannot be guaranteed.

There is an explicit, hard expiry of all previous-year accounts on the first day of the second term. After this, we cannot guarantee any services will work, even in the unlikely event that the Registrar grants further extensions. This is because a number of housekeeping routines are scheduled to happen immediately after graduation.
Some students will have just received an email regarding a change of their alternate email address. This will have occurred if you gave an alternate email address at or after registration in February 2011. Thus the notion of "just" in the message actually refers to any time in the last year.

We've recently implemented a change in preparation for 2012 registration. Going forward, any time you alternate email address changes in student records, you'll receive instructions on creating or updating email forwards. The main reason for this is that a number of students have missed important messages because they haven't timeously checked mail sent to the Rhodes (@campus) email addresses.

Unfortunately, as a result of a mistyped date, these notices erroneously got backdated to include any changes that happened during 2011 as well.

Notices will have sent to students who're just completed there degrees as well as students who are returning in 2012. This is because 2011 email accounts are still active, and remain so until 12 February 2012, and because at the time the mistake occured we hadn't yet entered the 2012 academic year (which starts next week). If you're not returning in 2012, you can probably ignore this email. The information given above remains correct.
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